General Questions

IBAN stands for International Bank Account Number, which you can use when making or receiving international payments. Your IBAN doesn’t replace your sort code & account number ─ it’s an additional number with extra information to help overseas banks identify your account for payments.
You can generate the International Bank Account Number (IBAN) for any of your EWAFB accounts using our tool. To generate your IBAN please enter your sort code and account number below then press the Generate IBAN button. It may take a few seconds for the IBAN to be displayed so please only press the Generate IBAN button once.
If you think a transaction is fraudulent Report a fraudulent transaction by calling the number on the back of your EWAFB card, or by using ‘Direct call’ from the ‘Help’ section of your app.
Who you need to call varies depending on the type of account and the type of fraud but at most chat our call care representative.

Other Help Option

You can ask us to 'Stop a cheque' in Online Banking before it is cashed. Log in and open 'Account services from the menu at the top of the page. Then look under 'Manage your account' and select 'Stop a cheque'.
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch.
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch
Credit cards to help you get cashflow support your business needs, whether you’re just starting out, growing or established.
Online Banking lets you keep track of your money day and night. Use internet banking to check bank statements and pay bills more easily and securely.

After You Apply

If a cheque is returned to us unpaid, we’ll subtract its amount from your account – even if you’ve already withdrawn the money. We’ll subtract the amount
Our personal loan calculator is designed to help you estimate your repayments and loan rate according to the amount you would like to borrow.
Our home renovation loan could help you get more from your property. If you’re considering a new kitchen, lounge or extension, estimate your loan rate.
You could borrow more against your property to fund home improvements, special purchases and more. Find out about our rates and how to apply.

By consolidating your debts, you’ll get fixed personalised repayments and it’ll be easier to manage your finances. Browse our range of options to see what suits your needs. Subject to application, financial circumstances and borrowing history.

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